01. Is Milan the one who will come to shoot my wedding or portrait?
If you don't mind, Joan can come to shoot too.
Of course! Milan will be there for each and every photography assignment of Milan Teh Studio unless stated otherwise.
02. Do you shoot video?
Not professionally. Maybe just a little for leisure. Till year 2015, I just wanted to focus on improving what I do best in wedding & portrait photography till the highest international standard I'm capable of. Let me know what kind of videography service you wanted to find, as I've shot with some of the videographers, I could just recommend some good people who I know.
03. Do you do prints or photobook?
Yes, we offer a varieties of print options by our Kodak Professional certified photo lab and ISO-9001 & ISO-14001 certified printer vendor. Also, we do coffee table book too.
04. How many photos will you shoot?
Until smoke comes out from the camera.
Generally speaking, for a wedding day coverage of 5 hours, the amount of photos could be produced would approximate at least 250 or more. This is largely dependent on the happening of the event - more happening, more photos. No limitation.
Say, if it's a portrait photography session, I could produce at least 20 quality photographs in the span of an hour time.
05. Should I need to take account of your food?
Yes, I'd love to have two hard boiled eggs and a kaya butter toast, thank you. (just kidding)
Actually we're happy that you even thought of this on our behalf! Thank you. It's not mandatory for you to provide meals to us. We usually will have our meals earlier before a shoot starts. Just in case you had any special arrangements for us such as a vendor meal by the hotel, let me know so we won't waste the food or then we'd know where to go to if going to faint from being too hungry.
06. How many backgrounds do you have in your studio?
At the moment, I shoot outdoor and I have endless of backgrounds!
07. Do you shoot out of Penang or Malaysia?
Yes! I love travelling to new places, they give me fresh ideas and I'd go wherever my passport allows. Let's discuss more over email.
08. What is a good time to book your service?
I'm not joking when I say "as fast as you can decide!". It's safe for me to say 60% of my wedding clients are working overseas or from overseas. Having the geographical constrain, work, and wedding planning, it's not easy and require early planning. It's now common that couples book me 9months to a year in advanced from their wedding date.
09. I called or smsed yesterday to ask about the service, meaning I've booked your service?
No. We receive plenty of anonymous calls and smses weekly. Therefore, we practice sending confirmation email to clients that are keen to sign up with us first. Then, having all the service content and terms agreed upon, a non-refundable retainer fee of 50% from the total that you are signing up is required to confirm the booking. The date & time will then be sealed just for your event.
10. What is your payment term?
A 50% non-refundable retainer fee will be collected to confirm the service, balance is payable two weeks before the event date. We accept cash, cash deposit, telegraphic transfer, cheque or even PayPal.
11. I love XYZ's photo so much, can you shoot like them?
Sorry I can't. It's very important that you engage the photographer whom work you love and resonates you. I also confess that it's impossible for me to shoot like someone else as our life experiences, knowledge, and personality shapes our work and that makes each of us unique. I hope you come to me because my craft fits your preferences.
12. I'm working abroad and will only go back when the date is near...how?!
Don't worry. A huge majority of our clients were in your situation. Most importantly, you'll just need to sort out your itinerary and we'll go through together via email. What's wonderful is that the internet enables us to hold conference call when needed. It's all good and under control.
13. Milan, you're a Chinese, do you shoot Malay, Indian or Punjabi weddings?
Yes, and I LOVE them, each of them is so unique and possesses lots of different photo opportunities, I love variations in my work dearly(and secretly admire the food being served in these weddings). Till date, I have shot most kind of weddings - Garden, Christian, Chinese, Malay, Indian, and Punjabi weddings. I'd call myself 'MaChinDian' Photographer if I could!
14. I really like your work but we're real tight on budget, could you give me some discounts?
Well, I do heart everyone who come to us because of our work and who we are. Maybe I can help to work out a custom package that might suit your budget.
Just wanted to let you know that we charge based on our quality of work, professionalism, energy, time, and equipments used for what we do throughout the years only.
15. How long will I get the photos?
Generally speaking, delivery time of final work might vary according to season, for one full day wedding which involves only softcopy will take 5 weeks time. Assignments which involve printing would take up approximately 6-8 weeks.
16. I need the express sameday slideshow on the same day and it's a luncheon reception!
Sure, I'd love to do it for you. I've been working on this kind of time frame several times already. But I need a bit of your help to make sure there's working projector, notebook/DVD player, sound system for the output at the reception area - you wouldn't want your exciting day time memory vanquished in front so many guests, do you?
Also, I will need a power point and a chair/table to work this out too.
17. Can I use that song I heard over the radio for photo slideshow?
Maybe. At the earlier days, only you can do that but we can't because it is illegal. Typically, we will use music that we bought from Triple Scoop Music
, they have a lot of amazing royalty free music inside and some by Grammy awards winner too. Each music costs USD60 and will be handpicked by me to suit the mood I wanted to convey for the slideshow, our collection grows each year just for you without additional charges.
However, at this point, if you do have one specific pop song that you'd like to use, let us know the song title and artist. Additional charges apply and subject to the availability of music library. Let's talk more over email.
18. I want all photos returned in RAW(.nef/.cr2) format.
Sorry but we don't practice returning photos in any format other than the JPEGs. I've shot a few professional wedding photographers' wedding and they are very happy with the JPEGs :)
Imagine I'm a professional western food chef, you come to me cause you wanted to have a fine dine of scrumptious fish & chips with my family secret ingredients and sauces fried to golden perfection in a warm plate(end product). It'll defeat the purpose if you ask me to sell you the uncooked fish in that cold water tank & potatoes that I have yet to peel the skin in my kitchen(raw file) to you don't you think so?
19. What is your photo equipments?
I shoot with two Nikon's professional level DSLRs with lenses ranging from ultra wide angle, prime lenses and telephoto lens.